Privacy Policy
At Nordic Kompetanse Rådgivning, we are committed to protecting the privacy and security of your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our site or use our services. We process your data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device. This includes:
Personal Information:
Information you provide directly to us, such as your name, contact details (excluding electronic contact details in policy text), professional background, career history, educational background, skills, and goals, when you use our services like interview coaching, CV/resume optimization, career counselling, mock interviews, competence mapping, assessment preparation, or recruitment process consulting.
Usage Data:
Information collected automatically as you navigate through our site, such as IP address, browser type, operating system, referral URLs, pages viewed, and timestamps of visits. This data helps us understand how our site is used and improve its performance.
How We Collect Information
We collect information through various means:
Direct Interactions:
You provide us with personal information when you fill in forms on our site, correspond with us, or use our services.
Automated Technologies:
As you interact with our site, we may automatically collect usage data through cookies, server logs, and other similar technologies.
Legal Basis for Processing
We process your personal data based on the following legal grounds under GDPR:
Performance of a Contract:
Processing is necessary for the performance of services you have requested or to take steps at your request before entering into a contract.
Legitimate Interests:
Processing is necessary for our legitimate interests or those of a third party, provided these interests are not overridden by your fundamental rights and freedoms (e.g., improving our services, preventing fraud, ensuring site security).
Consent:
We may process your data based on your explicit consent for specific purposes, such as sending you marketing communications, which you can withdraw at any time.
Legal Obligation:
Processing is necessary for compliance with a legal obligation to which we are subject.
How We Use Your Information
We use the information we collect for various purposes:
To provide, operate, and maintain our services, including delivering services like interview coaching, CV/resume optimization, career counselling, mock interviews, competence mapping, assessment preparation, and recruitment process consulting. To improve, personalize, and expand our site and services. To understand and analyze how you use our site. To develop new products, services, features, and functionality. To communicate with you, including for customer service, to provide updates, and for marketing and promotional purposes (where you have consented). To detect and prevent fraud and ensure security. To comply with legal obligations.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. While we strive to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period is determined based on the type of data, the purpose for which it was collected, and relevant legal or regulatory requirements.
Disclosure of Your Information
We may share your information with selected third parties in limited circumstances:
Service Providers:
We may share data with third-party vendors, consultants, and other service providers who perform services for us or on our behalf, such as hosting, data analysis, payment processing, and customer service. These service providers are bound by confidentiality obligations.
Business Transfers:
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Legal Requirements:
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
To Protect Rights:
We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.
International Data Transfers
We may store or process your data in countries outside of Norway and the European Economic Area (EEA). If we transfer your data to a country not deemed to provide an adequate level of personal data protection, we will ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission or other legal mechanisms, to protect your data.
Your Data Protection Rights Under GDPR
Subject to certain conditions, you have the following rights regarding your personal data:
The right to access:
You have the right to request copies of your personal data.
The right to rectification:
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure:
You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing:
You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing:
You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability:
You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent:
Where we process your data based on your consent, you have the right to withdraw that consent at any time. This does not affect the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us using the details provided below.
Cookies and Similar Technologies
Our site uses cookies and similar tracking technologies to access or store information. These are used to provide and improve our services, analyze site usage, and for marketing purposes. You can control cookies through your browser settings.
Links to Other Websites
Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If we become aware that we have collected personal data from a child under age 16 without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, you can contact us:
By mail:
Nordic Kompetanse Rådgivning
55 Akersgata, 4th Floor, Oslo, 0180 Norway